Our relationship with Rosebud Endoscopy hospital has changed

If you have a pre-booked admission or are currently receiving treatment at Rosebud Endoscopy hospital we will have been provided with the details of your admission and you’ll still receive benefits under our existing Partner Private hospital arrangements for a specific period*. These include, if applicable:

• pre-booked general admissions for six months after 12 November 2023 
• pre-booked pregnancy and birth treatment for nine months after 12 November 2023 
• hospital treatments that don’t require admission for two months after 12 November 2023 
• ongoing treatment of chronic and other conditions for six months after 12 November 2023 
• emergency admissions for three months after 12 November 2023. 

If you require treatment, please call us to find out more about what is and isn’t included in your cover and whether or not the above applies to you.

It’s important to note that after 12 November 2023, Rosebud Endoscopy hospital may now choose to charge you additional out-of-pocket costs for services like your hospital accommodation. Hospitals are required to give you information about your potential costs, so make sure you ask the hospital and your doctor about this before your treatment.

If you’d like to understand more about the specific treatments for the above-listed periods, and what’s included in your cover, please call us on 134 148.

If you’re not currently receiving treatment or don’t have a pre-booking at Rosebud Endoscopy hospital, you may still receive benefits under our existing Partner Private arrangements with Rosebud Endoscopy for a specific period*. These include, if applicable:

• hospital treatments that don’t require admission for two months after 12 November 2023 
• ongoing treatment of chronic and other conditions for six months after 12 November 2023 
• emergency admissions for three months after 12 November 2023. 

If you require treatment, please call us to find out more about what is and isn’t included in your cover and whether or not the above applies to you.

It’s important to note that from 12 November 2023, Rosebud Endoscopy hospital may now choose to charge you additional out-of-pocket costs for services like your hospital accommodation. Hospitals are required to give you information about your potential costs, so make sure you ask the hospital and your doctor about this before your treatment.

If you’d like to understand more about the specific treatments for the above-listed periods, and what’s included in your cover, please call us on 134 148.

Please call us on 134 148 if your pre-booked admission needs to change. 

1. Continue to visit Rosebud Endoscopy hospital, and we’ll continue to pay benefits towards your treatment based on what’s included in your cover. However, Rosebud Endoscopy hospital may now choose to charge you additional out-of-pocket costs for services like your hospital accommodation; or
   
   
2. Ask your doctor at Rosebud Endoscopy if they’re able to perform your treatment at another hospital that could help minimise your out-of-pocket costs. Many doctors may have admitting rights at multiple hospitals; or
   
   
3. Visit another Partner Private hospital to minimise your out-of-pocket costs in a private hospital.#  You can find your nearest Partner Private hospital at ahmoshc.com.au/find-provider.

It’s always best to call us first before going to hospital so we can let you know what is and isn’t included in your cover and what questions to ask your doctor about potential out-of-pocket costs.

To keep your costs in check, it’s best to call us first before any hospital admission. That way:

• we can take you through what is and isn’t included in your cover; and
• we’ll let you know what questions to ask the hospital and your doctor, so you’re fully aware of any out-of-pocket costs up front. 

You can call us on 134 148 between 8.00am–8.00pm (AEST/AEDT) Monday to Friday.

Your hospital should always obtain your Informed Financial Consent before treatment. This means they need to tell you in advance if you might incur any out-of-pocket costs for the treatment you’re about to receive, and the likely amount of those costs. It’s your right to know this, so make sure to ask prior to your treatment.

The arrangements between ahm OSHC and private hospitals allow us to negotiate better terms that reflect the value and outcomes that we expect for our members.

These Partner Private hospital arrangements help us to keep health cover costs as low as possible for our members. In putting those arrangements in place, most private hospitals have worked with us on delivering excellent care at an affordable price.

Our extensive network of Partner Private hospitals can provide better value for our members compared to non-Partner Private hospitals.

Non-Partner Private hospitals can choose to charge members additional out-of-pocket costs for services such as hospital accommodation. 

Visit ahmoshc.com.au/find-provider to find a Partner Private hospital near you.

We remain focused on providing better value for our members and are open to working with Rosebud Endoscopy to reach a new Partner Private hospital agreement that helps us to keep health cover costs as low as possible.

If you have any questions, get in touch on 134 148 between 8.00am–8:00pm (AEST/AEDT) Monday to Friday. 

To see our Partner Private hospitals, visit ahmoshc.com.au/find-provider.